Refund Policy
We want you to be completely satisfied with our services. If you are not satisfied with your purchase, we offer a refund policy as detailed below:Cancellation Period
You may cancel your subscription and request a refund within 7 days of your initial purchase. This 7-day period begins on the day of purchase and allows you sufficient time to evaluate if our service meets your needs.
How to Request a Refund
To request a refund:
1. Contact our support team at support@timejump.io
2. Include your account email and reason for cancellation
3. We will process your refund request within 5 business days
Refund Processing
Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement, depending on your payment provider.
Exceptions
- Refunds are only available for first-time purchases
- Refund requests after the 7-day period will not be honored
- Any misuse of the service will void the refund eligibility
For any questions about our refund policy, please contact support@timejump.io.